EFFECT OF CORPORATE GOVERNANCE, INTEGRATED QUALITY MANAGEMENT, CORPORATE SOCIAL RESPONSIBILITY ON COMPETITIVE CAPABILITIES AND OPERATIONAL PERFORMANCE

This research aims to investigate and test the direct effect of corporate governance, integrated quality management and corporate social responsibility on competitive capabilities and operational performance. The study was conducted in 43 companies manufacturing in Makassar Industrial Area with a total sample of 129 employees. Structural equation model in AMOS ver. 18 proved thatcorporate governance and integrated quality management has a...