Original paper
Training practices in the Hong Kong hotel industry: Managerial and executive perspectives
Volume: 16, Issue: 1, Pages: 88 - 107
Published: Nov 9, 2016
Abstract
Technology is expected to be adopted for the benefits of two types of customers in the hotel industry—external customers for providing better guest experience and internal customers for upgrading skills and knowledge. A survey was used in this study. Training with technology is not the current trend, and on-the-job training is still being adopted frequently and is preferred by executives and managers. It is unpredictable how long it will be...
Paper Details
Title
Training practices in the Hong Kong hotel industry: Managerial and executive perspectives
Published Date
Nov 9, 2016
Volume
16
Issue
1
Pages
88 - 107
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