Exploring knowledge management software implementation from a knowing-in-practice perspective
Abstract
This paper draws attention to a major issue of Knowledge Management (KM) technology implementation: potential sources of incongruence between KM software and the adopting organization. Using the case of a global consultancy firm, the paper explains KM software-organization incongruences as the consequence of differences between organizational and KM software developer’s knowledge work context and practice. Such differences reflect the differing...
Paper Details
Title
Exploring knowledge management software implementation from a knowing-in-practice perspective
Published Date
Oct 14, 2016
Volume
20
Issue
5
Pages
1117 - 1133
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