Need for and Readiness to Implement a Performance Measurement System for South Africa’s Substance Abuse Treatment Services

Various concerns remain about the quality of publicly-funded substance abuse treatment in South Africa, including the lack of performance measurement. Eighty-one treatment providers in the Western Cape were asked their perceptions of treatment quality and beliefs about the utility and feasibility of implementing a performance measurement system. Most participants thought their treatment programme was effective (92.3 %), with the majority basing...