Digitally enabled disaster response: the emergence of social media as boundary objects in a flooding disaster

In recent times, social media has been increasingly playing a critical role in response actions following natural catastrophes. From facilitating the recruitment of volunteers during an earthquake to supporting emotional recovery after a hurricane, social media has demonstrated its power in serving as an effective disaster response platform. Based on a case study of Thailand flooding in 2011 – one of the worst flooding disasters in more than 50...