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KTR: an approach that supports Knowledge extraction from design interactions

Published on Jan 1, 2016in IFAC-PapersOnLine
· DOI :10.1016/j.ifacol.2016.07.658
Rauscher Francois1
Estimated H-index: 1
(University of Technology of Troyes),
Matta Nada (University of Technology of Troyes), Atifi Hassan1
Estimated H-index: 1
(University of Technology of Troyes)
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Abstract
Abstract Computer mediated communication is ubiquitous in Software design projects. Email is used for project coordination, but also for design, implementation and test. Especially with currents agile development methods, it is very common to interact through computer meditated communication like email, instant messaging and other collaborative tools in order to express functional needs, notify of issues and take appropriate decisions. In this paper we propose a Knowledge Trace Retrieval (KTR) system. It addresses the problem of retrieving elements of problem solving and design rationale inside business emails from a project. Even if knowledge management tools and practices are well spread in industry, they are rarely used for small projects. Our system aims at helping user retrieve traces of problem solving knowledge in large corpus of email from a past project. The framework and methodology is based on enhanced context (project data, user competencies and profiles), and use machine learning technics and ranking algorithm.
  • References (18)
  • Citations (0)
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References18
Newest
Published on Aug 1, 2011in IEEE Transactions on Engineering Management 1.87
James Wasiak2
Estimated H-index: 2
(University of Bath),
Ben J Hicks14
Estimated H-index: 14
(University of Bath)
+ 3 AuthorsLaurie Burrow2
Estimated H-index: 2
(GE Power Conversion)
E-mails are, rightly or wrongly, a staple of the information and communication technology for managing work and collaborative activities. This paper examines the value of the content of e-mail at a project level rather than at the often-studied level of the individual user. The dataset consists of e-mails authored by an engineering team associated with a large, complex, long term, systems integration project, typical of the aerospace, marine, and defense sectors. The research applied a qualitati...
Published on Dec 1, 2010 in SITIS (Signal-Image Technology and Internet-Based Systems)
Nada Matta12
Estimated H-index: 12
,
Hassan Atifi5
Estimated H-index: 5
+ 1 AuthorsMohammed Sagdal1
Estimated H-index: 1
In order to promote reuse, we have to help designers understand the context of previous projects . We have to build project memories that not only simply archive previous project solutions but that document the reasons why these solutions were chosen. These reasons have to show experts skills, document the representation of treated problems and the decision context, etc. This study presents a way to analyze mediated discussions using a discussion forum. We use pragmatic analysis in order to iden...
Published on Oct 1, 2010in Digital Investigation 1.66
Farkhund Iqbal10
Estimated H-index: 10
(Concordia University),
Hamad Binsalleeh6
Estimated H-index: 6
(Concordia University)
+ 1 AuthorsMourad Debbabi26
Estimated H-index: 26
(Concordia University)
Many criminals exploit the convenience of anonymity in the cyber world to conduct illegal activities. E-mail is the most commonly used medium for such activities. Extracting knowledge and information from e-mail text has become an important step for cybercrime investigation and evidence collection. Yet, it is one of the most challenging and time-consuming tasks due to special characteristics of e-mail dataset. In this paper, we focus on the problem of mining the writing styles from a collection ...
Published on Jun 1, 2010 in NAACL (North American Chapter of the Association for Computational Linguistics)
Andrew Lampert6
Estimated H-index: 6
(CSIRO: Commonwealth Scientific and Industrial Research Organisation),
Robert Dale32
Estimated H-index: 32
,
Cécile Paris29
Estimated H-index: 29
(CSIRO: Commonwealth Scientific and Industrial Research Organisation)
Automatically finding email messages that contain requests for action can provide valuable assistance to users who otherwise struggle to give appropriate attention to the actionable tasks in their inbox. As a speech act classification task, however, automatically recognising requests in free text is particularly challenging. The problem is compounded by the fact that typical emails contain extraneous material that makes it difficult to isolate the content that is directed to the recipient of the...
Published on Jan 1, 2010 in LREC (Language Resources and Evaluation)
Simon Scerri13
Estimated H-index: 13
(National University of Ireland, Galway),
Gerhard Gossen1
Estimated H-index: 1
(National University of Ireland, Galway)
+ 1 AuthorsSiegfried Handschuh30
Estimated H-index: 30
(National University of Ireland, Galway)
Email can be considered as a virtual working environment in which users are constantly struggling to manage the vast amount of exchanged data. Although most of this data belongs to well-defined workflows, these are implicit and largely unsupported by existing email clients. Semanta provides this support by enabling Semantic Email – email enhanced with machine-processable metadata about specific types of email Action Items (e.g. Task Assignment, Meeting Proposal). In the larger picture, these ite...
Published on Mar 19, 2011
Corey Ladas1
Estimated H-index: 1
Corey Ladas' groundbreaking paper "ScrumBan" has captured the imagination of the software development world. Scrum and agile methodologies have helped software development teams organize and become more efficient. Lean methods like kanban can extend these benefits. Kanban also provides a powerful mechanism to identify process improvement opportunities. This book covers some of the metrics and day-to-day management techniques that make continuous improvement an achievable outcome in the real worl...
Published on Jan 1, 2008in Computer-Aided Engineering
Davy Monticolo9
Estimated H-index: 9
(UTBM: Universite de technologie de Belfort-Montbeliard),
Vincent Hilaire17
Estimated H-index: 17
(UTBM: Universite de technologie de Belfort-Montbeliard)
+ 1 AuthorsAbder Koukam18
Estimated H-index: 18
(UTBM: Universite de technologie de Belfort-Montbeliard)
This article presents a project memory architecture and an organizational approach to building it. This work is the result of the analysis and follow-up of product development projects in a medium-sized company of four hundred employees. The development of a product is a multi-disciplinary project where engineers with different specialisation work together to achieve the same goal. These professional actors carry out tasks related to the stages defined by product development lifecycle. Each stag...
Published on May 8, 2007 in WWW (The Web Conference)
Nitin Jindal9
Estimated H-index: 9
(UIC: University of Illinois at Chicago),
Bing Liu71
Estimated H-index: 71
(UIC: University of Illinois at Chicago)
It is now a common practice for e-commerce Web sites to enable their customers to write reviews of products that they have purchased. Such reviews provide valuable sources of information on these products. They are used by potential customers to find opinions of existing users before deciding to purchase a product. They are also used by product manufacturers to identify problems of their products and to find competitive intelligence information about their competitors. Unfortunately, this import...
Published on Jan 28, 2007
Gabor Cselle1
Estimated H-index: 1
(ETH Zurich),
Keno Albrecht6
Estimated H-index: 6
(ETH Zurich),
Roger Wattenhofer69
Estimated H-index: 69
(ETH Zurich)
We present BuzzTrack, an email client extension that helps users deal with email overload. This plugin enhances the interface to present messages grouped by topic, instead of the traditional approach of organizing email in folders. We discuss a clustering algorithm that creates the topic-based grouping, and a heuristic for labeling the resulting clusters to summarize their contents. Lastly, we evaluate the clustering scheme in the context of existing work on topic detection and tracking (TDT) fo...
Published on Jun 1, 2006 in NAACL (North American Chapter of the Association for Computational Linguistics)
Vitor R. Carvalho17
Estimated H-index: 17
(CMU: Carnegie Mellon University),
William W. Cohen57
Estimated H-index: 57
(CMU: Carnegie Mellon University)
In email conversational analysis, it is often useful to trace the the intents behind each message exchange. In this paper, we consider classification of email messages as to whether or not they contain certain intents or email-acts, such as "propose a meeting" or "commit to a task". We demonstrate that exploiting the contextual information in the messages can noticeably improve email-act classification. More specifically, we describe a combination of n-gram sequence features with careful message...
Cited By0
Newest
Published on Sep 1, 2018
Nada Matta12
Estimated H-index: 12
(University of Technology of Troyes),
Hassan Atifi5
Estimated H-index: 5
(University of Technology of Troyes),
Sammy Teffali (University of Technology of Troyes)
In this paper, we propose to apply pragma-linguistics and Natural Language Processing (NLP) techniques, in order to isolate researchers interests and their intention to attend a given conference, journey, colloquium, seminar, … This type of work can be applied in a laboratory or a research group. That help, for instance, to organize meetings in a conference, to ask proceedings and papers.