Human Factors in Production System Design and Quality Performance – A Systematic Review

A systematic review of studies providing evidence of the linkage between human factors (HF) in the design and management of operations to production quality performance was conducted. 71 peer reviewed research papers were found to provide evidence of the HF-Quality relationship. These studies identified 178 design factors relating to quality. These included 1) Product Design (54), 2) Production Process Design (75), and 3) Workstation Design...