Good Soldiers and Good Actors: Is there Any Differences?

This study addressed the role of motives in organizational behavior (OCB). Organizational concern motives, prosocial values motives, and impression management motives influence individuals’ OCB in banking industry in Indonesia. A survey is conducted by using questionnaires from the previous research. The samples consisted of 531 tellers. Validity and reliability tests are used to evaluate the questionnaire contents. The Structural Equation...