Performance Management: Embracing Complexity, Evading Reductionism, and Moving to Outcome-Based Approaches

Adler et al. (2016) open with a summary of the business case driving our field to change and close by providing principles for accomplishing that change, where they conclude that “there is no right answer to the ratings question” (p. 244). Lying between the opening and closing sections is a series of arguments for and against today's performance rating status quo, arguments illustrating just what happens when too many years are spent seeking...