Using Best-Worst Scaling to Understand Patient Priorities: A Case Example of Papanicolaou Tests for Homeless Women

PURPOSE

Best-worst scaling (BWS) is a survey method for assessing individuals’ priorities. It identifies the extremes—best and worst items, most and least important factors, biggest and smallest influences—among sets. In this article, we demonstrate an application of BWS in a primary care setting to illustrate its use in identifying patient priorities for services.

METHODS

We conducted a BWS survey in 2014 in Boston,...