E-government Benchmarking in European Union: A Multicriteria Extreme Ranking Approach
Abstract
E-government benchmarking is being conducted by various organizations but its assessment is based on a limited number of indicators and does not highlight the multidimensional nature of the electronically provided services. This paper outlines a multicriteria evaluation system based on four points of view: (1) infrastructures, (2) investments, (3) e-processes, and (4) users’ attitude in order to evaluate European Union countries. In this paper,...
Paper Details
Title
E-government Benchmarking in European Union: A Multicriteria Extreme Ranking Approach
Published Date
Apr 25, 2013
Pages
338 - 348
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