Tourism workforce research: A review, taxonomy and agenda
Abstract
This paper offers a critical review, purview and future view of ‘workforce’ research. We argue that the tourism (and hospitality) workforce research domain, beyond being neglected relative to its importance, suffers from piecemeal approaches at topic, analytical, theoretical and methods levels. We adopt a three-tiered macro, meso and micro level framework into which we map the five pervasive themes from our systematic review across a 10 year...
Paper Details
Title
Tourism workforce research: A review, taxonomy and agenda
Published Date
Sep 1, 2016
Journal
Volume
60
Pages
1 - 22
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