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Enterprise Resource Planning and Knowledge Management Systems: An Empirical Account of Organizational Efficiency and Flexibility

Published on Jan 1, 2002
· DOI :10.4018/978-1-930708-36-5.ch011
Jimmy C. Huang19
Estimated H-index: 19
(University of Nottingham),
Sue Newell53
Estimated H-index: 53
(RHUL: Royal Holloway, University of London)
+ 1 AuthorsShan-Ling Pan2
Estimated H-index: 2
(NUS: National University of Singapore)
Abstract
Exploring the use of ERP to improve organizational operating efficiency and effectiveness, this book offers a framework for the evaluation, selection, implementation, and post-implementation stages of ERP systems. Fifteen chapters offer historical perspectives, case studies, and empirical data. Written for students, academics, and practitioners, the book considers the direction of ERP's development and its implications for electronic commerce. Contributors include scholars of information studies, organizational analysis, economics, and political science.
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#1Ji-Hong Park (SU: Syracuse University)H-Index: 1
#2L. Hossain (SU: Syracuse University)H-Index: 1
In this paper, we examine the need of social-embeddedness of Enterprise Resource Planning (ERP) systems in Knowledge Management (KM) practices. KM practices require socially embedded computer-mediated communication among people. ERP systems are widely used to share enterprise-wide information to facilitate organizations' performance. This paper examines whether ERP systems facilitate or hinder each process of KM practices, and implies the application of Social Construction Of Technology (SCOT) a...
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