Designing electronic information systems for the future: Social workers and the challenge of New Public Management

Volume: 36, Issue: 2, Pages: 187 - 204
Published: May 1, 2016
Abstract
There is a well-established critique of current forms of electronic information systems (IS) in social work organisations and attention is now turning to their redesign for the future. In this article we go beyond critiques that have established how this occurred to explore one of the reasons why current forms of IS have been observed to undermine frontline practice. In the same way that technological artefacts are observed to mediate human...
Paper Details
Title
Designing electronic information systems for the future: Social workers and the challenge of New Public Management
Published Date
May 1, 2016
Volume
36
Issue
2
Pages
187 - 204
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