Competency-Based Corporate E-Learning Systems - An Experiment with Outsourcing Firms in Bangalore

Corporate e-learning initiatives often appear to have been implemented with too little consideration for organisational issues. The potential benefits of e-learning as a tool for creating organisational competencies are usually not realised to a full extent. The focus of the present paper is on integrating corporate e-learning and competency for the BPO environment. This study reveals many areas of work environment including the number of hours...