Time to focus on employee voice as a prime antecedent of engagement: Rediscovering the black box

The four pillars enabling employee engagement, suggested by David MacLeod and Nita Clarke in their original report in 2009, included employee voice. Over the years since then, ‘voice’ has been largely eclipsed or even ignored. My argument here is that this limits the prospects for generating engagement in the attitudes and behaviours of employees since it is the experience of being able to voice opinions, concerns and ideas, and be listened to,...