Italian Craft Firms Between Digital Manufacturing, Open Innovation, and Servitization

This paper focuses on craft firms that have contributed to the creation of a strong image of Italy in the world and encouraged the development of industrial districts and small firms in the country over the past decades. However, ongoing economic, technological, social, and cultural changes in recent years have made it difficult for these firms to survive: since the beginning of the economic crisis in 2008 until 2015, almost 94,400 craft...