Evolving communities of practice: IBM global services experience
Abstract
In 1995, IBM Global Services began implementing a business model that included support for the growth and development of communities of practice focused on the competencies of the organization. This paper describes our experience working with these communities over a five-year period, concentrating specifically on how the communities evolved. We present an evolution model based on observing over 60 communities, and we discuss the evolution in...
Paper Details
Title
Evolving communities of practice: IBM global services experience
Published Date
Oct 1, 2001
Journal
Volume
40
Issue
4
Pages
842 - 862
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