Who’s listening?

I just read an interesting short piece in the Harvard Business Review Blog Network about listening. The article, Three Ways Leaders Can Listen with More Empathy, (http://blogs.hbr. org/2014/01/three-ways-leaders-can-listen-with-more-empathy/), was penned by Christine Riordan, Provost and Professor of Management at the University of Kentucky and former professor at the University of Georgia in the Terry College of Business. The article captured...