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Forms of Intervention in Public Sector Organizations: Generic Traits in Public Sector Reforms

Published on Sep 1, 2013in Organization Studies3.54
· DOI :10.1177/0170840613477639
Eva Bejerot11
Estimated H-index: 11
,
Hans Hasselbladh11
Estimated H-index: 11
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Abstract
The present paper argues that recent research on public sector reforms offers few contributions to the body of knowledge on this topic because it adds little to the conclusions drawn during the first generation of research in this area. Although these later studies have often been context-specific and have explored the details of the process of change in some depth, it is rather difficult to compare their results or to make reasoned judgements of the comprehensiveness and centrality of the analysed change. Although most public sector reforms that affect hospitals, schools or social services are initiated and designed by national governments, individual case studies of local administrations often fail to capture the generic traits of nationwide reforms. However, public sector change cannot be approached as if it comprises collections of nominally independent local events. The present paper argues for two new approaches to the study of public sector change: (i) the systematic categorization of the different forms of governmental intervention under study and (ii) analysis of the ways in which these forms of intervention are linked and interact. Based on extensive empirical research, this paper suggests a generic classification of these forms of intervention that can be used in empirical research on comprehensive public sector change. Consequently, five interventions in public sector organizations are suggested, namely political intervention, intervention by laws and regulations, intervention by audit and inspection, intervention by management and intervention by rationalizing professional practice. The model is particularly well suited to the longitudinal analysis of complex public sector reforms. This approach provides a conceptual tool to distinguish between interventions based on different forms of knowledge and to investigate how they are linked to each other vertically and horizontally. We demonstrate the usefulness of the model by analysing two empirical examples of reforms in which a variety of interventions were imposed at the local level, through legislation as well as a spectrum of voluntary measures proposed by government agencies, by national associations for local and regional councils and by other national or regional actors.
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  • Citations (29)
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References76
Newest
Published on Jan 1, 2012
Mona Jerndahl Fineide1
Estimated H-index: 1
Standardisation of professional work is a major policy concern to ensure quality and efficiency of services and a number of hospitals are now focusing on the use of clinical pathways as an importan ...
Published on Dec 1, 2011in Public Administration2.60
Eva Bejerot11
Estimated H-index: 11
(Stockholm University),
Hans Hasselbladh11
Estimated H-index: 11
(Stockholm University)
In the context of the recent transformation of control in Swedish health care, the changing role of quality registers are analysed as a vivid example of how professional groups become involved in n ...
Published on Dec 1, 2008
Jules Wills1
Estimated H-index: 1
,
John Halligan17
Estimated H-index: 17
Published on Jan 1, 2011
Christopher Pollitt44
Estimated H-index: 44
,
Sorin Dan7
Estimated H-index: 7
The purpose of this working paper is to rehearse the approach, methods and preliminary findings of the first stage of the EU Seventh Framework programme project Co-ordinating for Cohesion in the Public Sector of the Future (hereafter COCOPS – see www.cocops.eu). This first stage (Work Package 1) was tasked to produce a meta-analysis of the impacts of New Public Management (NPM) reforms across the EU. In this paper, therefore, we will first set out what we mean by (respectively) NPM, impacts and ...
Published on Jan 1, 2011in Fordham Urban Law Journal
Lester M. Salamon34
Estimated H-index: 34
In economic life the possibilities for rational social action, for planning, for reform--in short, for solving problems--depend not upon our choice among mythical grand alternatives but largely upon choice among particular social techniques ... techniques and not "isms" are the kernel of rational social action in the Western world. (1) Far-reaching developments in the global economy have us revisiting basic questions about government: what its role should be, what it can and cannot do, and how b...
Published on Jan 1, 2013
Tom Christensen33
Estimated H-index: 33
,
Per Lægreid34
Estimated H-index: 34
Contents: Preface Introduction, Tom Christensen and Per LA|greid Part I NPM Processes: Driving Forces: Basic NPM ideas and their development, Jonathan Boston The political-administrative design of NPM, Peter Aucoin The relevance of culture for NPM, Koen Verhoest New public organisations: a revivalist movement, Nils Brunsson. Part II Convergence and Divergence Among Countries: NPM in Anglo-Saxon countries, John Halligan Public management reform in Continental Europe: national distinctiveness, Wal...
Published on Dec 23, 2010
Richard Norman6
Estimated H-index: 6
Published on Dec 23, 2010
Hanne Foss Hansen12
Estimated H-index: 12
Published on Dec 23, 2010
Rhys Andrews1
Estimated H-index: 1
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Published on Jun 1, 2019in Scandinavian Journal of Management1.42
Jette Ernst1
Estimated H-index: 1
(University of Southern Denmark)
Abstract The paper concerns how new quality management in the Danish hospital sector has created new career and professionalisation opportunities for nurses. While the well-known dualism between the logics of professionalism and managerialism is challenged in the literature, not much is known about how engagement in the tighter steering of practice may converge with professional identities and meaningfulness in work. The paper applies a Bourdieusian and ethnographic approach to the examination o...
Published on Aug 29, 2019in Public Management Review3.16
François Grima3
Estimated H-index: 3
(University of Paris-Est),
Irène Georgescu2
Estimated H-index: 2
(University of Montpellier),
Lionel Prud’Homme
Published on Aug 18, 2019in Financial Accountability and Management
Hans Hasselbladh11
Estimated H-index: 11
(Örebro University),
Eva Bejerot11
Estimated H-index: 11
(Örebro University)
Published on May 1, 2019in Social Policy & Administration1.27
Jannick Schou4
Estimated H-index: 4
(ITU: IT University of Copenhagen),
Anja Svejgaard Pors (UCPH: University of Copenhagen)
Petra Lindfors14
Estimated H-index: 14
(Stockholm University),
Niklas Hansen2
Estimated H-index: 2
(Stockholm University)
Purpose New ownership types in health care of welfare states raise concerns regarding psychosocial work conditions including different control dimensions. The purpose of this paper is to investigate how job demands, control over work and control within work (CWW) were related to job satisfaction in publicly administered, private non-profit and private for-profit hospitals. Design/methodology/approach Questionnaire data came from employees at three hospitals; a publicly administered (n=774), a pr...
Published on Sep 1, 2018in Journal of Business Ethics3.80
Gabriele Belschak-Jacobs13
Estimated H-index: 13
(EUR: Erasmus University Rotterdam),
Anne Keegan20
Estimated H-index: 20
(UvA: University of Amsterdam)
An implicit assumption in most works on change recipient reactions is that employees are self-centred and driven by a utilitarian perspective. According to large parts of the organizational change literature, employees’ reactions to organizational change are mainly driven by observations around the question ‘what will happen to me?’ We analysed change recipients’ reactions to 26 large-scale planned change projects in a policing context on the basis of 23 in-depth interviews. Our data show that c...
Published on Aug 13, 2018in Journal of Organizational Change Management1.19
Ursula Plesner5
Estimated H-index: 5
(CBS: Copenhagen Business School),
Lise Justesen8
Estimated H-index: 8
(CBS: Copenhagen Business School),
Cecilie Glerup3
Estimated H-index: 3
Purpose The purpose of this paper is to examine what the authors can learn from organization studies of digital technologies and changes in public organizations, and to develop a research agenda that allows us to produce systematic knowledge about how work practices in the public sector change with digitization. Design/methodology/approach The paper is based on an analysis of the organizational studies literature on how digital technologies lead to changes in public sector organization. The lite...
Christian Gadolin2
Estimated H-index: 2
(University of Skövde)
Purpose The purpose of this paper is to describe and analyze how physicians and nurses strategically employ the managerial logic. Design/methodology/approach A qualitative case study incorporating interviews and observations. Findings Neither physicians nor nurses were prone to strategically employing the managerial logic. However, when doing so nurses were able to acknowledge the legitimacy of managerial impact on practice, whereas the physicians were not. Consequently, physicians might find ot...
Published on Jan 3, 2018
Wolfgang Munar2
Estimated H-index: 2
(GW: George Washington University),
Syed S. Wahid1
Estimated H-index: 1
(GW: George Washington University),
Leslie Curry31
Estimated H-index: 31
(Yale University)
Background . Evaluations of performance measurement and management interventions in public, primary care delivery systems of low- and middle-income countries are scarce. In such contexts, few studies to date have focused on characterizing how, why and under what contextual conditions do such complex, multifaceted arrangements lead to intended and unintended consequences for the healthcare workforce, the healthcare organizations involved, and the communities that are served. Methods . Case-study ...
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