Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare
Abstract
Despite the significant potential for performance gains from health IT (HIT), there has been limited study of the mechanisms underlying successful HIT implementations. We conducted an extensive longitudinal field study to gain an understanding of the interplay between technology and patterns of clinical work embodied in routines. We use the analytical device of narrative networks to identify where and how HIT influences patterns of work. We...
Paper Details
Title
Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare
Published Date
Sep 1, 2011
Journal
Volume
22
Issue
3
Pages
565 - 585
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