Value attenuation and retail out-of-stocks: A service-dominant logic perspective

Volume: 44, Pages: 39 - 57
Published: Jul 23, 2014
Abstract
Purpose – The purpose of this paper is to address the effects of retail out-of-stocks from a service-dominant (S-D) logic view. Design/methodology/approach – Conceptual, combining classic S-D logic research with recent research of S-D logic in supply chains, and applying this to out-of-stocks in a retail setting of fast-moving consumer goods. Findings – The paper unveils out-of-stocks as emergent operant resources that alter and attenuate value...
Paper Details
Title
Value attenuation and retail out-of-stocks: A service-dominant logic perspective
Published Date
Jul 23, 2014
Volume
44
Pages
39 - 57
Citation AnalysisPro
  • Scinapse’s Top 10 Citation Journals & Affiliations graph reveals the quality and authenticity of citations received by a paper.
  • Discover whether citations have been inflated due to self-citations, or if citations include institutional bias.