Service Absorptive Capacity: Its Evolution and Implications for Innovation
Abstract
The concept of absorptive capacity has been part of the strategy and innovation discourse for a few decades. As industry and business practices have evolved, so has the understanding of the mechanisms responsible for developing and growing the absorptive capacity of contemporary organizations. In this paper, we trace the evolution of this concept and its operationalization and measurement. We particularly investigate how absorptive capacity can...
Paper Details
Title
Service Absorptive Capacity: Its Evolution and Implications for Innovation
Published Date
Feb 4, 2012
Volume
3
Issue
2
Pages
142 - 163
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