Robin Hood Under the Hood: Wealth-Based Discrimination in Illicit Customer Help

Published: Jan 6, 2009
Abstract
This paper investigates whether an employee's perception of customer wealth affects their likelihood of engaging in illegal behavior. We propose that envy and empathy lead employees to discriminate in illicitly helping customers based on customer wealth. We test for this hypothesis in the vehicle emissions testing market, where employees have the opportunity to illegally help customers by passing vehicles that would otherwise fail emissions...
Paper Details
Title
Robin Hood Under the Hood: Wealth-Based Discrimination in Illicit Customer Help
Published Date
Jan 6, 2009
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