Optimising a general repair kit problem with a service constraint
Volume: 204, Issue: 1, Pages: 76 - 85
Published: Jul 1, 2010
Abstract
Field services are a particular type of after-sales service performed at the customer’s location where technicians repair malfunctioning machines. The inventory decisions about which spare part types to take to the repair site and in what quantities is called the repair kit problem. This problem is characterized by an order-based performance measure since a customer is only satisfied when all required spare parts are available to fix the...
Paper Details
Title
Optimising a general repair kit problem with a service constraint
Published Date
Jul 1, 2010
Volume
204
Issue
1
Pages
76 - 85
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