Evaluating offshore IT outsourcing in India: supplier and customer
Published: Jan 1, 2003
Abstract
This paper presents the findings from an ongoing research study on offshore IT outsourcing. Field work was carried out in India and in the UK to evaluate the scale and scope of outsourcing activities. CEOs and CIOs were interviewed in fifteen supplier firms in India and two customer firms in UK, about strategic positioning in the offshore outsourcing market; benefits and risks from outsourcing; and other demand and supply-side issues. The...
Paper Details
Title
Evaluating offshore IT outsourcing in India: supplier and customer
Published Date
Jan 1, 2003
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