A theory‐based measure of conflict management strategies in the workplace
Abstract
Conflict management influences individual wellbeing, group performance and organizational effectiveness. This research examined the psychometric qualities of two versions of the newly developed test for conflict handling. The lean version (Study 1 and 2) included problem solving, forcing, yielding and avoiding as distinct conflict management strategies, and the expanded version (Study 3) also included compromising. A negotiation study (Study 1)...
Paper Details
Title
A theory‐based measure of conflict management strategies in the workplace
Published Date
Aug 17, 2001
Volume
22
Issue
6
Pages
645 - 668
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