Original paper
Experiences of implementing process management: a multiple‐case study
Abstract
Purpose Process management is becoming an essential part of contemporary organizations in all industries. However, many organizations experience problems during the implementation of a process management approach. The purpose of this paper is to explore and describe the organizational implications when implementing process management, how to handle the relationship between the functional organization and a process perspective, and the roles of...
Paper Details
Title
Experiences of implementing process management: a multiple‐case study
Published Date
Feb 9, 2010
Volume
16
Issue
1
Pages
93 - 113
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Notes
History