Abusive supervision and subordinate emotional labor: The moderating role of openness personality

Volume: 43, Issue: 5, Pages: 956 - 970
Published: Apr 16, 2013
Abstract
We investigated the differential relationships between abusive supervision and two emotional labor strategies used by subordinates (surface acting and deep acting). Furthermore, we examined whether subordinates' openness personality moderated the above relationships. Using the questionnaire survey method, we collected data from 210 employees in C hina. The results of hierarchical regression showed that abusive supervision related positively to...
Paper Details
Title
Abusive supervision and subordinate emotional labor: The moderating role of openness personality
Published Date
Apr 16, 2013
Volume
43
Issue
5
Pages
956 - 970
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