A Socio-technical Approach for Group Decision Support in Public Strategic Planning: The Pernambuco PPA Case

This article describes a socio-technical approach to public strategic planning. A multi-methodological framework with decision support systems (DSS) of problem structuring, multi-criteria decision analysis and strategic thinking was used in a decision conferencing process to support the key-players of the Pernambuco State Department of Social Development and Human Rights, in Brazil, to elaborate its 2008–2011 Multi-Annual Plan (PPA). This...