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Endogenous arrivals in batch queues with constant or variable capacity

Published on Dec 1, 2010in Transportation Research Part B-methodological4.57
· DOI :10.1016/j.trb.2010.01.005
Amnon Rapoport48
Estimated H-index: 48
(UCR: University of California, Riverside),
William E. Stein16
Estimated H-index: 16
(A&M: Texas A&M University)
+ 2 AuthorsDarryl A. Seale17
Estimated H-index: 17
(UNLV: University of Nevada, Las Vegas)
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Abstract
We study batch queueing systems with continuous time, finite commuter populations, single server, and endogenously determined arrival times. Symmetric equilibrium solutions in mixed strategies are constructed and subsequently tested in two experiments that examine two different batch queueing models, one with a fixed server capacity, and the other with a variable server capacity. With experience in playing the stage queueing game repeatedly, experimental results from groups of 20 subjects support equilibrium play on the aggregate level when the server capacity is fixed and commonly known. When it is known to be variable, randomly changing from round to round, subjects diverge from equilibrium play and increase their individual payoffs substantially by significantly shortening their waiting time.
  • References (35)
  • Citations (13)
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References35
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Cited By13
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Published on Oct 19, 2018
Gad Allon18
Estimated H-index: 18
(UPenn: University of Pennsylvania),
Mirko Kremer8
Estimated H-index: 8
(Frankfurt School of Finance & Management)
Published on Oct 19, 2018
Amnon Rapoport48
Estimated H-index: 48
(UCR: University of California, Riverside),
Vincent Mak8
Estimated H-index: 8
(University of Cambridge)
Published on Oct 1, 2017in Physica A-statistical Mechanics and Its Applications2.50
Xiaoyan Sun1
Estimated H-index: 1
(BNU: Beijing Normal University),
Xiao Han5
Estimated H-index: 5
(Beijing Jiaotong University)
+ 6 AuthorsZiyou Gao37
Estimated H-index: 37
(Beijing Jiaotong University)
A fundamental problem in traffic science is to understand user-choice behaviors that account for the emergence of complex traffic phenomena. Despite much effort devoted to theoretically exploring departure time choice behaviors, relatively large-scale and systematic experimental tests of theoretical predictions are still lacking. In this paper, we aim to offer a more comprehensive understanding of departure time choice behaviors in terms of a series of laboratory experiments under different traf...
Published on May 1, 2017in European Journal of Operational Research3.81
Carlos Arturo Delgado-Alvarez1
Estimated H-index: 1
(IPN: Instituto Politécnico Nacional),
Ann van Ackere14
Estimated H-index: 14
(UNIL: University of Lausanne)
+ 1 AuthorsSantiago Arango Aramburo6
Estimated H-index: 6
(National University of Colombia)
Most research in queuing has focused on the optimisation of performance and equilibrium analysis, with little attention to the understanding of how managers actually make decisions. In this paper, we use an experimental set-up to investigate the decision-making process in a queuing capacity expansion problem, in the presence of capacity adjustment delays. The experiment represents a queuing system with one facility and virtual customers who decide whether or not to patronise the facility. Subjec...
Published on Sep 29, 2016 in SIGMETRICS (Measurement and Modeling of Computer Systems)
Sandeep Juneja18
Estimated H-index: 18
(TIFR: Tata Institute of Fundamental Research),
D. Manjunath16
Estimated H-index: 16
(IITB: Indian Institute of Technology Bombay)
Published on Mar 21, 2016in Management Decision1.96
Santiago Arango11
Estimated H-index: 11
(National University of Colombia),
Erik R. Larsen23
Estimated H-index: 23
(USI: University of Lugano),
Ann van Ackere14
Estimated H-index: 14
(UNIL: University of Lausanne)
Purpose – The purpose of this paper is to consider queuing systems where captive repeat customers select a service facility each period. Are people in such a distributed system, with limited information diffusion, able to approach optimal system performance? How are queues formed? How do people decide which queue to join based on past experience? The authors explore these questions, investigating the effect of information availability, as well as the effect of heterogeneous facility sizes, at th...
Published on Jan 1, 2016in Judgment and Decision Making2.25
Anna Conte8
Estimated H-index: 8
,
Marco Scarsini25
Estimated H-index: 25
,
Oktay Sürücü2
Estimated H-index: 2
We experimentally explore the effects of time limitation on decision making. Under different time allowance conditions, subjects are presented with a queueing situation and asked to join one of the two given queues. The results can be grouped under two main categories. The first one concerns the factors driving decisions in a queueing system. Only some subjects behave consistently with rationality principles and use the relevant information efficiently. The rest of the subjects seem to adopt a s...
Published on Jan 1, 2016
Santiago Arango Aramburo6
Estimated H-index: 6
(National University of Colombia),
Ann van Ackere14
Estimated H-index: 14
(UNIL: University of Lausanne),
Erik R. Larsen23
Estimated H-index: 23
(USI: University of Lugano)
In recent years there has been increasing focus on the behavioral aspect in many disciplines, queuing being one of them. There are various methodologies that enable incorporation of behavioral issues in queuing models. The choice of method will be driven by the emphasis of the study (repeat customers, information diffusion, reputation buildingand so on) and the level at which these phenomena are being studied. In this chapter we compare two approaches to studying behavioral queuing problems—agen...
Published on Mar 16, 2015
Anna Conte8
Estimated H-index: 8
(University of Westminster),
Marco Scarsini25
Estimated H-index: 25
(Libera Università Internazionale degli Studi Sociali Guido Carli),
Oktay Sürücü2
Estimated H-index: 2
(Bielefeld University)
We experimentally explore the effects of time pressure on decision making. Under different time allowance conditions, subjects are presented with a queueing situation and asked to join one of two queues that differ in length, server speed, and entry fee. The results can be grouped under two main categories. The first one concerns the factors driving customers' decisions in a queueing system. Only a proportion of subjects behave rationally and use the relevant information efficiently. The rest of...
Published on Nov 25, 2014
Anna Conte8
Estimated H-index: 8
,
Marco Scarsini25
Estimated H-index: 25
,
Oktay Sürücü2
Estimated H-index: 2
We conduct an experiment meant to explore the factors driving customers' decisions in a queueing system. Under different time allowance conditions, the experimental subjects are asked to join one of two queues that differ in their length, server speed, and entry fee. We investigate some aspects of a queue on which subjects base their decision and what is the effect of time pressure on their decision criteria. We find that only a proportion of subjects behave rationally and use the relevant infor...