Fixing the Payment System at Alvalade XXI: A Case on IT project Risk Management
Abstract
This case describes the implementation and subsequent failure of an innovative system installed in the bars of Alvalade XXI, the recently built football stadium in Lisbon, Portugal. Casa XXI, the company running the bars, had entrusted the project to an IT supplier who had limited experience with large systems. During the inauguration, the system failed spectacularly creating a chaotic situation. The fiasco meant not only a financial loss, but...
Paper Details
Title
Fixing the Payment System at Alvalade XXI: A Case on IT project Risk Management
Published Date
Dec 1, 2007
Volume
22
Issue
4
Pages
399 - 409
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