The (Non)Sense of Organizational Change: An Essai about Universal Management Hypes, Sick Consultancy Metaphors, and Healthy Organization Theories

Published on Sep 1, 2004in Organization Studies3.54
· DOI :10.1177/0170840604046360
Arndt Sorge13
Estimated H-index: 13
(UG: University of Groningen),
Witteloostuijn van Arjen33
Estimated H-index: 33
The global business world is infected by a virus that induces a permanent need for organizational change, which is fed by the management consultancy industry. The nature of the organizational change hype changes colour frequently, through the emergence of new universal management fashions. An urge to change is understandable from the perspectives of the consultant and the manager, but often organizational changes are ineffective or counter-productive when implemented. In this context, this article’s purpose is threefold. First, on the basis of an interpretation of different literatures, we .esh out an argument about the nonsense of organizational change that is driven by sick consultancy metaphors. Second, we argue that the application of healthy organization theories offers ample guidelines for organizational change initiatives that make more sense than prominent management consultancy rhetoric. Third, pulling both strings together, we plead for the development of an evidence-based (change) consultancy p...
  • References (31)
  • Citations (120)
Published on Jun 1, 2002in American Sociological Review5.39
Carolien Boone1
Estimated H-index: 1
(University of Antwerp),
Gregory Carroll1
Estimated H-index: 1
(University of Antwerp),
A. van Witteloostuijn2
Estimated H-index: 2
Resource-partitioning theory explains how, in heavily concentrated populations, specialist organizations arise and proliferate. The theory also addresses the process of market concentration itself, although far less attention has been devoted to the theoretical claims in this area. In this analysis, the theory is used to explain generalist concentration through the distribution of environmental (market) resources. It is argued that the higher the homogeneity and concentration of relevant environ...
Published on Jan 1, 2001
Witteloostuijn van Arjen33
Estimated H-index: 33
(UG: University of Groningen)
This chapter critically discusses the recent New Economy debate by identifying five paradoxes. The key argument is that, contrary to New Economy beliefs, employee control may increase, scale economies may start dominating, transaction costs may be pushed up, competitive intensity may be hampered and business cycles may become increasingly volatile. So, this chapter evaluates the forces and counterforces that may operate in the New Economy of the next decade, indicating that the only economic phe...
Published on Jan 1, 2000
J.J. Boonstra10
Estimated H-index: 10
Published on Jan 1, 2000
Glenn R. Carroll55
Estimated H-index: 55
Michael T. Hannan56
Estimated H-index: 56
Most analysts of corporations and industries adopt the focal perspective of a single prototypical organization. Many analysts also study corporations primarily in terms of their internal organizational structures or as complex systems of financial contracts. Glenn Carroll and Michael Hannan bring fresh insight to our understanding of corporations and the industries they comprise by looking beyond prototypical structures to focus on the range and diversity of organizations in their social and eco...
Published on Mar 1, 1999in Administrative Science Quarterly8.02
Patrick M. Wright52
Estimated H-index: 52
Daniel Druckman35
Estimated H-index: 35
+ 1 AuthorsHarold Van Cott1
Estimated H-index: 1
Total quality management (TQM), reengineering, the workplace of the twenty-first century--the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organiza...
Published on Apr 1, 1998in Management Science4.22
Taylor Randall16
Estimated H-index: 16
Karl T. Ulrich31
Estimated H-index: 31
+ 1 AuthorsWitteloostuijn van Arjen33
Estimated H-index: 33
This paper is another plea for bridging behavioral and economic approaches to the study of competition in markets and strategy making by firms. The arguments focus on a specific case in point: the behavioral theory of organizational decline and the economic modeling of immediate exit. The arguments come in three steps. First, the literature on organizational decline is reviewed by organizing a framework that summarizes arguments from varying economic and organizational perspectives that have, fo...
Published on Apr 9, 1998
Henk W. Volberda49
Estimated H-index: 49
1. Introduction 2. A Revision of Management and Organization 3. Flexibibity, the Hallmark of Postmodern Organization 4. Grasping the Paradox of Flexibility 5. The Managerial Task: Creating Flexible Capabilities 6. The Organization Design Task: Reducing Organizational Barriers 7. Resolving the Paradox: Flexibility under Various Levels of Competition 8. Towards the Flexible Form 9. How to Improve the Firm's Flexibility: Tools and Techniques 10. Discovering Flexible Corporations of the Future: Mana...
Published on Jan 1, 1997in Human Relations3.37
Manfred F. R. Kets de Vries35
Estimated H-index: 35
Katharina Balazs10
Estimated H-index: 10
With the help of data obtained from open-endedinterviews conducted with the various stakeholders indownsizing operations and applied within a clinicalframework, individual reaction patterns are explored in the victims, the survivors (those stayingwith a company after layoffs), and the“executioners” (those responsible for theimplementation of downsizing). Special emphasis is givento the reactions of the executives implementing the downsizingoperation. Among this group of people, a number of wayso...
Published on Mar 1, 1996in British Journal of Management2.75
Colin Eden47
Estimated H-index: 47
Chris Huxham31
Estimated H-index: 31
Action research has become increasingly prominent among management researchers as an espoused paradigm used to justify the validity of a range of research outputs. In this paper we introduce and discuss 12 contentions which, we argue, justify an action research project as quality research. The contentions are presented through a discussion of a number of important issues: generality and theory generation, the type of theory development appropriate to action research, the pragmatic focus of actio...
Published on Jan 1, 1993
Michael Hammer20
Estimated H-index: 20
James Champy8
Estimated H-index: 8
Introduction1. The Crisis That Will Not Go Away2. Reengineering-The Path to Change3. Rethinking Business Processes4. The New World of Work5. The Enabling Role of Information Technology6. Who Will Reengineer?7. The Hunt for Reengineering Opportunities8. The Experience of Process Redesign9. Embarking on Reengineering10. One Company's Experience-Hallmark11. One Company's Experience-Taco Bell12. One Company's Experience-Capital Holding13. One Company's Experience-Bell Atlantic14. Succeeding at Reeng...
Cited By120
Published on May 23, 2019in Management Research Review
Ernesto Tavoletti6
Estimated H-index: 6
Corrado Cerruti4
Estimated H-index: 4
+ 0 AuthorsCecilia Grieco
Purpose Academic research on management consulting or having management consultancy as the main research field is huge as the sector is a strategic one for management innovation, but a systematic and updated literature review is missing. This paper aims to fill this gap by providing a comprehensive systematic review of scholarly peer reviewed journals looking at the ambivalent roles of consultants in driving management innovation as well as management fashions. Design/methodology/approach A syst...
Published on Apr 1, 2019in Baltic Journal of Management1.47
Jukka Mattila (Aalto University), Sampo Tukiainen4
Estimated H-index: 4
(Aalto University),
Sami Kajalo9
Estimated H-index: 9
(Aalto University)
Purpose The paper advances research on the heterogeneity of client behavior and the understanding of “the client” as a key topic in the research of management consulting. First, this issue is addressed by summarizing the clients’ reasons for acquiring and utilizing management consulting services. Second, the purpose of this paper is to examine the ways in which these reasons vary in four key client groups. Design/methodology/approach Building on 1,127 responses to a survey questionnaire, the cli...
Danielius Valuckas (RMIT: RMIT University)
Purpose This study aims to explore and understand a beyond budgeting-inspired initiative to abandon budgeting in a multinational bank. Design/methodology/approach Analysing data from semi-structured interviews with actors involved in and affected by the change initiative, this paper draws on Kasurinen’s accounting change framework as well as concepts from institutional theory to investigate the rationale for and the challenges of budget abandonment. Findings Although the improving financial mark...
Published on Sep 28, 2018in Sustainability2.59
The introduction of technological innovations is often associated with suboptimal decisions and actions during cycles of inflated expectations, disappointment, and unintended negative consequences. For brevity, these can be referred to as hype cycles. Hitherto, studies have reported hype cycles for many different technologies, and studies have proposed different methods for improving the introduction of technological innovations. Yet hype cycles persist, despite suboptimal outcomes being widely ...
Published on May 14, 2018in Journal of Organizational Change Management1.19
Noufou Ouedraogo4
Estimated H-index: 4
(MacEwan University),
Mohammed Laid Ouakouak1
Estimated H-index: 1
(Gulf University for Science and Technology)
Purpose Successful change implementation is crucial for organizational prosperity, and even survival. The purpose of this study is to examine the impacts of personal trust and communication on change success, through affective commitment. Design/methodology/approach Based on an empirical study conducted among 307 employees of Canadian organizations and using structural equation modeling techniques. Findings the authors find that communication has a direct impact on change success, as well as an ...
Published on Feb 1, 2018in Evaluation and Program Planning1.24
Jan Neumann1
Estimated H-index: 1
(Northumbria University),
Andrew Robson1
Estimated H-index: 1
(Northumbria University)
+ 0 AuthorsDiane Sloan4
Estimated H-index: 4
(Northumbria University)
Abstract This study considered the monitoring and evaluation of a large-scale and domestic and global strategic change programme implementation. It considers the necessary prerequisites to overcome challenges and barriers that prevent systematic and effective monitoring and evaluation to take place alongside its operationalisation. The work involves a case study based on a major industrial company from the energy sector. The change programme makes particular reference to changes in business mode...
Published on Dec 1, 2017in Resources Conservation and Recycling7.04
Sjors Witjes6
Estimated H-index: 6
(Radboud University Nijmegen),
Walter J.V. Vermeulen22
Estimated H-index: 22
(UU: Utrecht University),
Jacqueline Cramer15
Estimated H-index: 15
(UU: Utrecht University)
Abstract This article aims to shed light on mechanisms to integrate a strategy on Corporate Sustainability in companies. The analysis is based on a holistic method derived from organisation theory, organisational behaviour theory and strategic management theory. The process of integration into the organisational system is explored by analysing the coalescence of organisational continuous improvement, structure and culture. The coherent use of integration mechanisms is defined as key for a succes...