Longitudinal benchmarking studies in operations management: lessons learned

Purpose The purpose of this paper is to explore the possibilities and pitfalls of longitudinal studies in the field of operations management (OM). Design/methodology/approach A longitudinal study conducted in Finland was analyzed from the methodological point of view. In the theoretical part, a framework for analyses was created by studying the literature of longitudinal studies within and without the OM field. Findings Longitudinal studies are...