Commodity or competitive advantage? Analysis of the ERP value paradox
Volume: 12, Issue: 6, Pages: 412 - 424
Published: Nov 1, 2013
Abstract
A true e-business enabled firm needs the support from a well-tuned enterprise resource planning (ERP) system for providing real time data. However, many companies complain that after their huge investments in ERP systems, they found the ERP systems do not bring them new orders, new profits, or competitive advantage as ERP vendors claim. Academic studies also found mixed results regarding ERP’s payoff. In line with resource based view (RBV), the...
Paper Details
Title
Commodity or competitive advantage? Analysis of the ERP value paradox
Published Date
Nov 1, 2013
Volume
12
Issue
6
Pages
412 - 424
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