Do You See What I See? The Future of Virtual Shopping

New technologies captivate our imaginations. We have seen a breathtaking stream of innovations--solar cells, nuclear fusion, biotechnology, genetic engineering, artificial intelligence, robotics, space travel, virtual reality, and many others--all promising to transform our lives. For better or worse, the actual impact of these innovations is often much less (and takes much longer) than what we expected. In some cases, unforeseen technical...