An investigation of facilitator-assisted and CONOPS-based requirements elicitation methods using a 2 × 2 factorial experimental design

System developments are frequently unsuccessful as measured in performance, cost, and schedule dimensions. Previous research has traced many development problems to poor system requirements. A method called Facilitator‐Assisted Requirements Elicitation (FARE), which employs a technical facilitator for discussion of requirements based on a Concept of Operations (CONOPS) Matrix, is developed and tested. A 2 × 2 factorial design was used to examine...