Opening spaces for conversational practice: a conduit for effective engagement strategies and productive working arrangements

Published on May 24, 2013in International Journal of Human Resource Management
· DOI :10.1080/09585192.2013.781530
Helen Francis12
Estimated H-index: 12
(Edinburgh Napier University),
Allan Ramdhony2
Estimated H-index: 2
(Edinburgh Napier University)
+ 1 AuthorsHarry Staines1
Estimated H-index: 1
(Edinburgh Napier University)
This study develops the concept of dialogic conversational practice (dialogic CP) as a conduit for effective engagement strategies and productive working arrangements. We begin with a critique of High-Involvement-High-Performance HR systems against the backdrop of the current economic crisis to underline its deep-seated instrumental orientation and adverse effects on employee engagement. We then outline the key dimensions of dialogic CP, and propose a conceptual framework grounded in the line manager–employee relationship, which we argue can moderate the adverse effects of the current economic crisis and frame a move towards more effective engagement strategies. Our research approach combines critical discourse analysis and critical realism to frame a thematic analysis of survey data gathered from two UK public sector organisations. Our core finding suggests that both organisations would fall short of the democratic values and principles underlying our framework but that, despite the negative impact of th...
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