Human Capital in the Supply Chain of Global Firms

SUMMARY Friedman’s contention that we are operatingin a flatter world is correct. However, it isarguedherethatfirmschallengedwithoper-ating in this environment must recognizethat the levelers have not made the playingfield equal for each firm. The playing fieldhas been leveled by increasing the need tofocus on the human capital (and constrain-ing managerial mindsets) of the supplychain personnel that the firm employs. Thisarticle has argued that human...