New Silicon Valleys or a new species? Commoditization of knowledge work and the rise of knowledge services clusters

This paper explores knowledge services clusters (KSCs) as a distinct and increasingly important form of geographic cluster, in particular in developing countries: KSCs are defined as geographic concentrations of lower-cost skills serving global demand for increasingly commoditized knowledge services. Based on prior research on clusters and services offshoring, and data from the Offshoring Research Network (ORN), major properties and...