Factors affecting response rates of the web survey: A systematic review
Abstract
The lower response rate in web surveys has been a major concern for survey researchers. The literature has sought to identify a wide variety of factors that affect response rates in web surveys. In this article, we developed a conceptual model of the web survey process and use the model to systematically review a wide variety of factors influencing the response rate in the stage of survey development, survey delivery, survey completion, and...
Paper Details
Title
Factors affecting response rates of the web survey: A systematic review
Published Date
Mar 1, 2010
Journal
Volume
26
Issue
2
Pages
132 - 139
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