Voice Flows to and around Leaders
Abstract
In two studies, we develop and test theory about the relationship between speaking up, one type of organizational citizenship behavior, and unit performance by accounting for where employee voice is flowing. Results from a qualitative study of managers and professionals across a variety of industries suggest that voice to targets at different formal power levels (peers or superiors) and locations in the organization (inside or outside a focal...
Paper Details
Title
Voice Flows to and around Leaders
Published Date
Oct 17, 2013
Volume
58
Issue
4
Pages
624 - 668
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