An empirical analysis of perceived significance of information security service quality to predict the organisational performance in software service industry
Abstract
Businesses have derived various benefits from offshore outsourcing of information and communication technology services while accepting and managing perceived risks with respect to the service quality of information security delivered in the supply chain. In this empirical research, taking India as a case which tops the global information technology outsourcing supply chain world ranking, we examine the perceptions of Indian software services...
Paper Details
Title
An empirical analysis of perceived significance of information security service quality to predict the organisational performance in software service industry
Published Date
Jul 5, 2013
Journal
Volume
1
Issue
3
Pages
221 - 230
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