A review of operations management studies using scale development techniques
Abstract
Operations management research is beginning to focus on the development and use of reliable and valid scales. OM scale development efforts and scale development in organizational behavior and psychology are compared. Major differences include the fact that OM research tended, until recently, to be theoretical and, when applied, tended to use the firm as a unit of measure. OM research, therefore, seems to lack a common language that other fields...
Paper Details
Title
A review of operations management studies using scale development techniques
Published Date
Feb 2, 1999
Volume
17
Issue
3
Pages
343 - 358
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