Power, Perception and Performance: From Usability Engineering to Technology Acceptance with the P3 Model of User Response

Understanding the dynamics of technology acceptance by intended users has proved a very difficult problem but it remains a key question for developers, implementers and system procurers. In the present paper we draw on existing findings from two independent research traditions (HCI and MIS) to propose a unified model of the factors that seem to be important determinants of use. This model is represented in conceptual terms and it is proposed as...