Review paper
Knowledge Evaluation for PSS Providers
Abstract
Manufacturing companies being within the transformation process into a product-service system (PSS) provider face the challenge that they have to build up knowledge for successfully providing services. This paper presents an approach for evaluating the knowledge within a company and to specify the required knowledge for providing a specific PSS. Based on that, the knowledge gap can be derived. The basis are Multiple-Domain Matrix (MDM) based...
Paper Details
Title
Knowledge Evaluation for PSS Providers
Published Date
Jan 1, 2014
Journal
Volume
16
Pages
86 - 91
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