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Country attractiveness for offshoring and offshore outsourcing : additional considerations

Published on Dec 1, 2008in Journal of Information Technology 3.13
· DOI :10.1057/jit.2008.17
Julia Kotlarsky16
Estimated H-index: 16
(Warw.: University of Warwick),
Ilan Oshri20
Estimated H-index: 20
(EUR: Erasmus University Rotterdam)
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Abstract
In this article, we review aspects relating to the attractiveness of India for information technology offshore – outsourcing. Our starting point is that, indeed, India will remain competitive in the short-medium term. However, more importantly, we move on to argue that country attractiveness is becoming a less important issue. We consider an alternative approach to analyze country attractive in which the client's strategic intent behind going offshore and the vendor's global dispersedness and its local knowledge define the attractiveness of the firm's offshoring strategy.
  • References (9)
  • Citations (35)
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References9
Newest
Published on Apr 1, 2008in Communications of The ACM 5.41
Ilan Oshri20
Estimated H-index: 20
(EUR: Erasmus University Rotterdam),
Julia Kotlarsky16
Estimated H-index: 16
(Warw.: University of Warwick),
Leslie P. Willcocks63
Estimated H-index: 63
(LSE: London School of Economics and Political Science)
Face-to-face meetings may be invaluable, but they are not a panacea for the challenges facing teams spread around the globe---managers must also prioritize activities before and after these meetings to help team members stay connected.
Published on Jan 1, 2008
Julia Kotlarsky16
Estimated H-index: 16
,
Ilan Oshri20
Estimated H-index: 20
,
Paul C. van Fenema14
Estimated H-index: 14
As work has increasingly become knowledge intensive and globalized, organizations and networks face novel challenges concerning the management of globally distributed work. This book seeks to address one particular challenge, namely, the management of knowledge processes of global knowledge workers. This book provides frameworks and tools that enable the reader to consider how to develop, coordinate, and manage knowledge processes in order to create synergetic value in globally distributed conte...
Published on Jan 1, 2008in Mis Quarterly Executive 2.21
Ilan Oshri20
Estimated H-index: 20
,
Julia Kotlarsky16
Estimated H-index: 16
,
Leslie P. Willcocks63
Estimated H-index: 63
Information Technology offshore outsourcing means using an offshore provider to handle some of an enterprise’s IT work. Offshore outsourcing now has a track record, so it has become an option that IT leaders need to consider. But the practice has raised the issue of how to manage expertise dispersed across sites. Both clients and providers now realize that knowledge management is an important contributor to successful offshore outsourcing.
Published on Jan 1, 2008
Ilan Oshri20
Estimated H-index: 20
,
Julia Kotlarsky16
Estimated H-index: 16
,
Leslie P. Willcocks63
Estimated H-index: 63
This book provides a state-of-the-art assessment of trends in global sourcing of information technology and business services.It is written by internationally recognized authorities in the field, with expert contributions. It includes case studies and commentaries on best practices.This book provides in-depth insights into the practices that lead to success in outsourcing global services. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, business process...
Published on Jan 1, 2008
Ilan Oshri20
Estimated H-index: 20
,
Julia Kotlarsky16
Estimated H-index: 16
,
Leslie P. Willcocks63
Estimated H-index: 63
Published on Mar 1, 2007in Journal of Strategic Information Systems 4.00
Ilan Oshri20
Estimated H-index: 20
(EUR: Erasmus University Rotterdam),
Julia Kotlarsky16
Estimated H-index: 16
(Warw.: University of Warwick),
Leslie P. Willcocks63
Estimated H-index: 63
(LSE: London School of Economics and Political Science)
Socialization is one means through which globally distributed teams (GDTs) can improve collaboration. However, harnessing socializing processes to support globally distributed collaboration is not easy. In particular, infrequent and limited face-to-face (F2F) contact between remote counterparts might result in difficulties in sharing norms, attitudes and behaviours. In this paper we seek to understand how dispersed teams create socialization in globally distributed settings. Based on data collec...
Published on Aug 1, 2006in European Journal of Information Systems 2.60
Steve Smith1
Estimated H-index: 1
European Journal of Information Systems (2006) 15, 439 . doi:10.1057/palgrave.ejis.3000624 ‘Offshoring’ is a fairly recent addition to the ever-lengthening list of terms that the IT industry and its academic arm have provided to the language. As if to demonstrate the apparent need for such a term, your reviewer was exposed to two projects with a significant ‘offshoring’ element at about the time the book arrived for review. One of these was producing code considered to be of excellent quality, b...
Published on Mar 1, 2005in European Journal of Information Systems 2.60
Julia Kotlarsky16
Estimated H-index: 16
(Warw.: University of Warwick),
Ilan Oshri20
Estimated H-index: 20
(EUR: Erasmus University Rotterdam)
Traditionally, the main focus of the information system (IS) literature has been on technical aspects related to system development projects. Furthermore, research in the IS field has mainly focused on co-located project teams. In this respect, social aspects involved in IS projects were neglected or scarcely reported. To fill this gap, this paper studies the contribution of social ties and knowledge sharing to successful collaboration in distributed IS development teams. Data were drawn from tw...
Published on Jan 1, 2005
Erran Carmel28
Estimated H-index: 28
(AU: American University),
Paul Tjia1
Estimated H-index: 1
Preface Part I. The Fundamentals: 1. The offshore landscape 2. Offshore economics and offshore risks 3. Beginning the offshore journey 4. The offshore country menu Part II. Managerial Competency: 5. Offshore strategy 6. Offshore legal issues 7. Managing the offshore transition 8. Overcoming distance and time 9. Dealing with cross-cultural issues Part III. Other Stakeholders: 10. Building software industries in developing nations 11. Marketing of offshore services - the provider perspective 12. O...
Published on Feb 1, 1989in Data Based Advisor archive
Steve Steiner1
Estimated H-index: 1
Cited By35
Newest
Published on Apr 3, 2018
Jonathan Whitaker7
Estimated H-index: 7
(UR: University of Richmond),
Sanjeev Kumar6
Estimated H-index: 6
(UM: University of Michigan),
Mayuram S. Krishnan32
Estimated H-index: 32
(UM: University of Michigan)
ABSTRACTDespite the increasing use of onshore and offshore business process outsourcing (BPO), a comprehensive literature review [38] finds that there has been limited empirical research on BPO outcomes. This article responds to the call for research by developing and testing a conceptual model for BPO outcomes using data from 50 firms publicly traded in the U.S., including 38 firms in the Forbes Global 2000. We find that client firm capabilities, vendor configuration, and country location lead ...
Published on Jul 20, 2016in International Journal of Biometrics
Mohammad Anisur Rahman3
Estimated H-index: 3
(Donghua University),
Xu Qi1
Estimated H-index: 1
This paper aims to understand factors determining location decision, or country selection of Readymade Garments (RMG) outsourcing in global supply chain management. In the process, this article fills a knowledge gap by proposing a unique model that relates country determinant factors and firm’s motives to location choice specific for RMG outsourcing moderated by firm’s size and age. The overall framework enlightens the scholars about the significance of distinguishing factors as the basis for di...
Abubakar Mohammed Alkali (LSE: London School of Economics and Political Science), Pamela Abbott11
Estimated H-index: 11
(Brunel University London)
+ 1 AuthorsAgo MacGranaky Quaye1
Estimated H-index: 1
(American University of Nigeria)
Offshoring of IT-enabled services to developing countries will continue to dominate the offshoring sector. Companies are constantly on the lookout for locations where they can provide services at a low cost. This has made developing countries to take advantage of this opportunity to create value propositions for companies in developed countries leading to economic development. This paper describes the South Africa’s BPO industry in order to explore the current opportunities and potential challen...
Published on Feb 1, 2016in Computer Standards & Interfaces 2.44
Živadin Micić1
Estimated H-index: 1
(University of Kragujevac),
Marija Blagojević3
Estimated H-index: 3
(University of Kragujevac)
Abstract This paper presents a study of the collective knowledge in information technology ( IT) and the comparative analyses of innovative trends in the standardisation of the roads of knowledge in the subfields of software engineering ( SE ). The focus is on the amount of required innovation that will be necessary in the examples database of standardised units in IT and SE for the improvement of the information systems ( IS ). The goal is to determine how to obtain appropriate knowledge in IT ...
Published on Jan 1, 2015
Olayele Adelakun4
Estimated H-index: 4
(DePaul University)
Joana Kuntz8
Estimated H-index: 8
(Cant.: University of Canterbury),
Abigail Roberts1
Estimated H-index: 1
(Cant.: University of Canterbury)
Purpose – The purpose of this study was to investigate the unique contributions from social (i.e. trust climate, departmental integration) and organisational factors (i.e. managerial recognition, goal clarity and technology support) to work engagement and identification with the organisation in a human resource offshoring (HRO) context. Design/methodology/approach – Participants were recruited from a large Australian financial institution with an HR centre located in the Philippines. Ninety-one ...
Published on Sep 1, 2014in Journal of Strategic Information Systems 4.00
Shaji Khan9
Estimated H-index: 9
(UMSL: University of Missouri–St. Louis),
Mary C. Lacity45
Estimated H-index: 45
(UMSL: University of Missouri–St. Louis)
Abstract We explore the extent of organizational responsiveness to pressures from institutional constituents against offshoring of information technology and business process services. Drawing on a theoretical framework that integrates institutional and strategic explanations, we proposed that organizational responsiveness to anti-offshoring institutional pressures is a function of both the characteristics of such pressures as well as organizations’ prior success with offshoring. Results based o...
Arif Ali Khan7
Estimated H-index: 7
,
Shuib Basri11
Estimated H-index: 11
,
Bandar Seri1
Estimated H-index: 1
Presently, most of software development companies are trying to globalize their work throughout the world in order to get the various benefits. The phenomenon of this software globalization is called Global Software Development (GSD). However, GSD is not a simple job and the software companies face various challenges. In GSD Communication is a main issue and it became more complicated during Requirements Change Management (RCM). This research will result to explore different factors that can neg...
Published on Feb 1, 2014in Computer Standards & Interfaces 2.44
Ivadin Micić3
Estimated H-index: 3
(University of Kragujevac),
Marija Blagojević3
Estimated H-index: 3
(University of Kragujevac),
Miloš Micić2
Estimated H-index: 2
(University of Belgrade)
The paper presents part of a study on collective knowledge and innovations in IT as well as an extract segment from a comparative statistical analysis of trends in the global-local standardisation of the pathways of knowledge and IT innovations in IT applications. The aim of the paper is to provide and promote educational and financial resources for the quality of knowledge in IT application. ISO (global) and SRPS (local) documents on IT and IT applications have been extracted from this statisti...