Ubiquitous IT: The case of the Boeing 787 and implications for strategic IT research

Case-based research was conducted on strategy and IT evolution in the Boeing Company. Results showed IT investment in the 20th century supported an increasingly decentralized hierarchical functional corporate organization structure, and shifted during the early decades of the 21st century toward an IT-enabled global network organization structure. IT investment context changed from an inward focus to an outward, IT-ecosystem focus. IT had...