On the front lines of managed care: Professional changes and communicative dilemmas of hospital nurses
Abstract
This article explores how the role of the hospital nurse has been transformed by managed care, with a concentration on changes relevant to communicative relationships and processes. Two brief case analyses are considered to examine how hospital nurses have felt the impact of being on the "front lines" of managed care. Findings illustrate the utility of a communication perspective in understanding changes in nursing at individual, organizational,...
Paper Details
Title
On the front lines of managed care: Professional changes and communicative dilemmas of hospital nurses
Published Date
Jul 1, 2002
Journal
Volume
50
Issue
4
Pages
154 - 159
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