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Turning their Pain to Gain: Charismatic Leader Influence on Follower Stress Appraisal and Job Performance

Published on Jun 1, 2016in Academy of Management Journal 6.70
· DOI :10.5465/amj.2013.0778
Marcie LePine1
Estimated H-index: 1
(ASU: Arizona State University),
Yiwen Zhang2
Estimated H-index: 2
(HKU: University of Hong Kong)
+ 1 AuthorsBruce Louis Rich9
Estimated H-index: 9
(CSUSM: California State University San Marcos)
Abstract
We develop and test a theoretical model that explores how individuals appraise different types of stressful job demands and how these cognitive appraisals impact job performance. The model also exp...
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Published on May 1, 2019in International Journal of Hospitality Management 3.44
Jing Liu (OSU: Oklahoma State University–Stillwater), Isaac J. Washburn11
Estimated H-index: 11
(OSU: Oklahoma State University–Stillwater),
Hailin Qu33
Estimated H-index: 33
(OSU: Oklahoma State University–Stillwater)
Abstract In light of an overemphasis of entity customer incivility in previous research, theoretical and methodological knowledge of the interplay of entity and event customer incivility in a multilevel framework of this study deepens the conceptual digging of the customer incivility literature. This study is also among the first to demonstrate a complete Multilevel Confirmatory Factor Analysis (MCFA) procedure examining the multilevel psychometric properties of customer incivility. It was found...
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Published on Apr 1, 2019in Information & Management 3.89
Guanqi Ding1
Estimated H-index: 1
(USTC: University of Science and Technology of China),
Hefu Liu12
Estimated H-index: 12
(USTC: University of Science and Technology of China),
Qian Huang11
Estimated H-index: 11
(USTC: University of Science and Technology of China)
Abstract Enterprise social networking (ESN) techniques have been widely adopted by organizations to provide a platform for public communication among employees. Based on the job demand–control–support model and communication visibility theory, this study investigates how the relationships between the perceived work stressors of employees (i.e., challenge and hindrance stressors) and their creativity are moderated by team task- and relationship-oriented ESN usage. We used the hierarchical linear ...
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Published on Apr 1, 2019in SAGE Open
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Published on Mar 12, 2019in Management Decision 1.52
Kaidi Zhang (THU: Tsinghua University), Xiao Jia1
Estimated H-index: 1
(THU: Tsinghua University),
Jin Chen9
Estimated H-index: 9
(THU: Tsinghua University)
Purpose The emerging natures of big data – volume, velocity, variety, value and veracity – exert higher stress on employees and demand greater creativity from them, causing extreme difficulties in the talent management of organizations in the big data era. The purpose of this paper is to explore the effect of challenge stressors on creativity and the boundary conditions of the relationship. Design/methodology/approach Multisource data were collected including 593 followers and their 98 superviso...
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Catherine Prentice13
Estimated H-index: 13
(Griffith University),
Park Thaichon4
Estimated H-index: 4
(Griffith University)
ABSTRACTEmployee burnout has been commonly acknowledged to influence job performance. Drawing on the conservation of resources and expectancy of motivation theories, the current study reinterprets this relationship and proposes that employee job performance is a precursor of burnout. The employee commitment concept is incorporated into the job performance – burnout relationship. The present study opted for sampling frontline employees working in the hospitality sector in the U.S.A. Customer-cont...
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Published on Feb 18, 2019in Management Research Review
Jatin Pandey4
Estimated H-index: 4
(Indian Institute of Management Kozhikode)
Purpose Job performance is an important variable, which primarily affects outcomes at three levels: the micro level (i.e. the individual), the meso level (i.e. the group) and the macro level (i.e. the organisation). This paper aims to identify, analyse and synthesise factors that affect job performance. Design/methodology/approach Through an extensive integrative review of literature, this study identifies and classifies the factors that affect job performance. A synthesised model based on the s...
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Published on Jun 9, 2019in Organizational psychology review 3.07
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